Re: Pixelation and freezing of TV images on all 3 TVs - 1 x Tivo and 2 x standard boxes
Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that you have been experiencing problems with all three television boxes on the Virgin Media service. I'll be able to look into this further for you. Apologies for the delay in getting back to you as well.
I have been able to access your account via your Forum details and run testing to your equipment and can see an issue that will require an engineer visit. I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the purple envelope at the top right of this page.
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help