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smarty79
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Pixelation & Tivo Slow

Been noticing for the last month or so that on a number of channels I am getting pixelation lines going across the screen. Its starting to get annoying now, any ideas?

Also since the software upgrade Virgin has done to the Tivo box (few months ago now) the box is so slow to do anything, its as if the box can not cope with what is being asked of it now. Before the upgrade you could click buttons and it would respond straight away but now the box just freezes for some time before actually doing what you pressed. Is this a common issue with the older Tivo boxes and the new software?

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Forum Team
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Re: Pixelation & Tivo Slow

Hello smarty79,

 

Thanks for letting us know about this on the community.

 

Because this issue has been going on for some time I would like to arrange for one of our technicians to take a look at it for you.

 

I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Talk to you soon

Rose
Forum Team


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