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xraystu
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Pixelating & Stuttering HD Channels

I've noticed recently that BBC2 HD and SKY1 HD have become unwatchable (pixelation, stuttering and freezing). I've tried rebooting and running the suggested test from my computer but this doesn't do anything. SD versions are fine, this occurs on both my boxes; TiVo and V+ HD.

 

Sky1 HD has never been particularly stable but BBC2 HD has in the past been fine. Haven't noticed any other HD channels that I watch behaving like this. I'm in the Dartford area - no known problems that cover this under Service Status & Faults.

 

Do I get a technician out?

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Re: Pixelating & Stuttering HD Channels

Hi xraystu,

 

Thanks for posting. I'm terribly sorry you're having pixelation and stuttering on BBC2 HD and SKY1 HD.

 

I'll certainly be able to help you with this but will need some account information in order for me to run some tests.

 

I'll now send you a private message to discuss further. To view this click on the red envelope on the top left.

 

Hope to hear from you soon.

 

Thanks


Rich
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