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Pixelated V+ Recordings playback

Recordings on my V+ box are now playing back very jumpy and pixelated, unwatchable at times as cant even hear what is being said. Its fine when watching tv so apparently a problem with the recorder? Any suggestions? New box required?
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Re: Pixelated V+ Recordings playback

Hi hannahf,

Thanks for coming by Smiley Happy

I'm sorry to hear that your recording programmes aren't playing back very well.  I have taken a look at this for you and all looks fine signal wise.  As it's affecting recordings only it is highly likely the hard drive has an error. 

I will be happy to arrange for an engineer appointment for you.  I will pop all the details in a private message for you.

Look for the purple envelope icon above.

Collette Smiley Happy


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