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AndiB
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Pixelated Frozen TV

For several months now we have had a problem with the TV screen (on any channel) freezing. This has happened on live TV as well as on recorded TV programmes - on HD as well as normal. Last night we lost most of the Olympic coverage - much to everyone's frustration. How can we fix this?

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Re: Pixelated Frozen TV

Hi AndiB,

 

Welcome to the Community!

 

Sorry to hear your having pixilation issues.

 

I've run a check on your equipment and I can see and issue with the signal as well as a few other errors.

I'd like to send a technician to take a look at this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange this.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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