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wishi
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Picture pixelation and sound dropout V+ box

Most of what we've recorded recently on our V+ box has had a bad case of the dropouts, both on HD, where it used to happen most of the time, and now on our SD channels. Some programmes have been that bad they've been unwatchable. Nearly everything we've recorded over Christmas has had a problem. We've had this box for over 10 years, does it now need replacing?

Thanks

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Superuser
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Re: Picture pixelation and sound dropout V+ box

Either you have serious signal issues, or it really is a dead box.

If you still have a V+HD on your contract at all, then give Retentions a ring and see if you can negotiate a better deal with a much newer box.

TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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wishi
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Re: Picture pixelation and sound dropout V+ box

Hi

Thanks for your reply. We have had this box for many years now. Does the V+ HD box still exist?

Ta

 

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Superuser
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Re: Picture pixelation and sound dropout V+ box

Just barely - they've not been installed for new customers for at least 4 years. It's either TiVo, or the new V6 boxes, the latter of which is an incredible step up from the V+HD.

It's *always* best to ring up any supplier and renegotiate your contract at the end of any minimum term. You'd do it with gas/electric bills, a mortgage, mobile phone, etc... your TV package should be no different.

Give them a ring and see if you can get a new V6 box as well as a package update. It could well be that you receive a lot more for the same money, or the same for less.

TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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