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foxhole
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Picture keeps flicking to black screen briefly

Hi there,

I have only had the Virgin TV installed for 3 days and have had issues with the screen briefly flicking to black about 5 times an hour on certain channels interrupting the viewing experience. Any suggestions to correct this please?

Also, the hard drive on the Tivo box is very loud and can be heard over ambient room noise, can be heard working even when not paused or recording. Can the 2 issues be related.

So far not too impressed.

Please help!

Thanks!
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Forum Team (Retired) BenD_H
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Re: Picture keeps flicking to black screen briefly

Hi Foxhole, 

 

Thank you for coming back and posting. 

 

I'm very sorry to hear about the TV services flickering in the home, I've been testing the connection and I'm not able to see anything awry from here. 

 

Can you tell me if this is something still going on? 

 

Ben


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foxhole
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Re: Picture keeps flicking to black screen briefly

Hi there,

It only seemed to be on 1 particular channel, hasn't happened again since on other channels.

I'll see how it goes, the channel in question wasn't too much to worry about!

Thanks for getting back to me though

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Forum Team (Retired) BenD_H
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Re: Picture keeps flicking to black screen briefly

Hi Foxhole, 

 

Thank you for getting back to me and keeping me in the loop.

 

I've been looking into this and so far I've been able to see that the services are still looking well, which is a great sign Smiley Happy

 

If you do need anything please let me know.

 

Ben


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