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Kholg
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Picture glitches when BBC replay things in the Olympics, only on 1 TiVo other one fine

When we are watching the Olympics, if they show a replay of something - often slowed down, we are getting picture glitches where the image sort of jumps to the side blurred.

our second TiVo box is working fine

any thoughts?

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Re: Picture glitches when BBC replay things in the Olympics, only on 1 TiVo other one fine

Hi Kholg

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.

 

I've been able to locate your account and run some tests on the set top box from our end for you. We're detecting some problems and I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Look forward to hearing form you

Craig


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