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James5k
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Picture break up

Having major problems with picture break up and pixelating on BT Sport 1 watching live football. Difficult to watch

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Re: Picture break up

Hi James5k,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

I've run a diagnostic on your box and I can see an issue with the signal that's likely causing the picture breakup.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to visit.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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