Menu
Reply
  • 2
  • 0
  • 0
Oje0209
Joining in
81 Views
Message 1 of 3
Flag for a moderator

Picture break up on all boxes

Hi , iv been having picture breaking up on all 3 boxes iv run checks and it told me to restart which was done and now says inconclusive , its weird its on tivo box , hd box , and the normal box on and off for few weeks on live tv and recordings / on demand to any ideas
0 Kudos
  • 7.3K
  • 304
  • 648
Moderator
Moderator
56 Views
Message 2 of 3
Flag for a moderator

Re: Picture break up on all boxes

Hi there Oje0209, 

 

I'd like to take this opportunity to welcome you to the forums and say that I'm really sorry to hear that you're experiencing picture break up on all of your set top boxes. 

 

I've run some testing on the account and can see some issues with the signal strength, so I'd like to arrange for a technician to call out and investigate further for you. 

 

I'll send you a private message in order to get things arranged, please look to the top left of this page where you'll see a red evenlope icon, click on this and you'll see my message. 

 

Many thanks and apologies again 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
  • 7.3K
  • 304
  • 648
Moderator
Moderator
43 Views
Message 3 of 3
Flag for a moderator

Re: Picture break up on all boxes

Hi there Oje0209, 

 

Just thought I'd check to see if you've been able to view the private message that I sent yesterday morning. 

 

Should you wish for me to arrange a technician to call out, please let me know. 

 

Many thanks

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos