Can somebody please explain to me how it can be justified to charge me €200 for a service that can no longer be provided. I tried calling the customer support team today to advise that I was moving house. Unfortunately no services are in my new area (a 10 minute drive away from where I currently live). They could give me no estimate of when a service would be in the area. I therefore asked to cancel my service which I have had for the past 12 months only to be told to get out of the contract would incur a charge of €200. Very disappointed with the customer support team. When I asked for a number to call to complain, they simply disconnected the call - charming!