Have a new smart TV, and attempting to connect it to the internet via V+ box and Virgin network. It doesn't recognise the password I use for logging into Virgin Media. Is this the password I should be using? If not, which one?
The wifi password is what is written on the hub as "passphrase", correct? Just that I have now tried that too, and it still says it can't connect.
Update - the wifi password WAS the passphrase - the problem turned out to be the network itself, which wasn't working properly. Once I could connect to the network, the password worked.
Thanks for taking the time to let us know about this, I'm glad to hear you've been able to connect the TV to the network
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