Menu
Reply
  • 28
  • 0
  • 1
darkstar22
Tuning in
146 Views
Message 1 of 5
Flag for a moderator

Password for connecting smart TV to internet?

Have a new smart TV, and attempting to connect it to the internet via V+ box and Virgin network. It doesn't recognise the password I use for logging into Virgin Media. Is this the password I should be using?  If not, which one?

0 Kudos
Reply
  • 845
  • 36
  • 134
fatblokefletch
Well-informed
135 Views
Message 2 of 5
Flag for a moderator

Re: Password for connecting smart TV to internet?

If your TV is connected via ethernet to the hub, then no password is required. If connecting via wifi, then you will need your wi-fi password as SSID.

The V+box will not supply an internet signal to the TV - it will only output tv
0 Kudos
Reply
  • 28
  • 0
  • 1
darkstar22
Tuning in
126 Views
Message 3 of 5
Flag for a moderator

Re: Password for connecting smart TV to internet?

The wifi password is what is written on the hub as "passphrase", correct?  Just that I have now tried that too, and it still says it can't connect.

0 Kudos
Reply
  • 28
  • 0
  • 1
darkstar22
Tuning in
88 Views
Message 4 of 5
Flag for a moderator

Re: Password for connecting smart TV to internet?

Update - the wifi password WAS the passphrase - the problem turned out to be the network itself, which wasn't working properly.  Once I could connect to the network, the password worked.

0 Kudos
Reply
  • 13.66K
  • 559
  • 958
Forum Team
Forum Team
74 Views
Message 5 of 5
Flag for a moderator

Re: Password for connecting smart TV to internet?

Hey darkstar22

 

Thanks for taking the time to let us know about this, I'm glad to hear you've been able to connect the TV to the networkMan Happy

 

If you need any assistance moving forward, you know where to find us.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply