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Package change

How do I change my tv package I seem to be having a problem changing my package on line so I need some help. Thanks


[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Hi liverpool01,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're having trouble upgrading online.  Have you had any luck since you last posted?  

If you can tell us more about what happens when you're trying to upgrade online we can help a little further.

Our team on the phones can help with any queries you have regarding an upgrade.  You can reach them on 150 Free from any Virgin Landline or 0345 454 1111 from any other line.  
Alternatively you can chat to our online team via Contact Us.

We're here to help, keep us posted.

Collette Smiley Happy

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