There is an open cabinet in the area of HP2 6DZ. We have reported it several times over the past month by telephone and by using the report an open cabinet email form. Its still open! We have even been into one of your stores to ask advice tried the number they gave us. We were told it will be done in 24- 48 hours, four days later we phoned back! Please close it, it is dangerous, unsightly and noisy in the recent winds. We asked in the shop today is our only way forward to see if the council can get involved, as it is a hazard on their land.We have been customers for a very long time and find this level of customer service diabolical.
Thanks for taking the time to let us know about the cabinet issue that has not been resolved. My apologies for any concerns this has caused you as a customer with us
I'd like to take some details from you for us to escalate this as soon as possible. I'm going to send a pm to you that you can find in the purple envelope next to your forum name. If you could get back in touch with me on this, that would be fab
Thanks for the heads up @nodrogd. Happy to help out and appreciate the support!