I have been trying to watch a programme on demand all day and a message keeps coming up saying ‘this programme is temporarily unavailable’ there is a number in the bottom right corner ‘319’, I don’t know if that has got anything to do with it or not.......but it is doing my head in.
I'm really sorry to hear you're having trouble with On Demand.
I've run diagnostics on your account and I've picked up an issue with your downstream power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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