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Sarahaj67
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On demand

My on demand is still not working but according to the Virgin service 

status there should be no current TV faults or issues? Help please!!! I've had no 'on demand' now for 3 weeks!!!!!!

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Re: On demand

Hi Sarahj67

 

Welcome to the Community, I'm so sorry for the problems you're experiencing with your TV service.

 

I've been able to locate your account to take a closer look at this and we're not detecting any errors. How have things been lately? What happens when you try to watch On Demand content?

 

If you're still experiencing problems, let us know and we'll look to get this escalated as soon as possible.

 

Apologies again for the inconvenience caused

Craig


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