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Jojo3278
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On demand

On demand is not available. Anyone else having this problem?
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lucysnanna2
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Re: On demand

I have had No On Demand for 3 days .....Also no catch up T.V

Apparetly it is temporarily unavailable

I wonder how many days ...  **temporarily unavailable**means

The quicker i get rid of this lot the better !

 

 

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Re: On demand

Hi Jojo3278

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your On Demand service at the moment.

 

I've been able to locate your account to run some tests on the set top box from our end, we're not seeing any problems in your local area but I can see some errors being reported by your box.

 

As a result, I'd like to arrange for a member of the team to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Talk soon

Craig

 


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lucysnanna2
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Re: On demand

Temporarily unavailable meant 4 days ...back on this morning

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Re: On demand

Hi lucysnanna2,

 

Glad to hear that's working for you now!

 

Give me a shout if it starts acting up again.

 

All the best  Smiley Very Happy

 

Josh


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