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Msaroglou
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On demand service issues

Can someone let me know if there is an issue with accessing on demand services like bbc I player/on demand or Netflix via TiVo, as every time I load a programme it hangs which I don't understand. When I access these services via computer I have no issues.

Whats the deal as I switched to virgin due to the super fast broadband to access these services as expected to have no issues with on demand.

 

thanks

 

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Forum Team
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Re: On demand service issues

Hi Msaroglou,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TV services.

 

We are currently performing upgrades to our network to increase capacity (Ref. F004513165). Once the work is completed, you should notice everything working as it should!

 

The review date for the network upgrade is 17/08/2016.

All the best
 

Josh


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