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malex181
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On demand problem

Hi. I've got a problem with on demand. I can't watch an episode of this is us, all other on demand works but not this one program. Can you help.please?
Thank you.
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Re: On demand problem

Hi malex181,

 

Thanks for posting and sorry to hear about your on demand problem.

 

I've run a check over your connection and everything looks ok from this end. Could you let us know what you were attempting to watch and the error you have received on the TiVo box please?

 

Kind regards

 

Stephen_B
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arrgee1991
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Re: On demand problem


Stephen_B wrote:

Hi malex181,

 

Thanks for posting and sorry to hear about your on demand problem.

 

I've run a check over your connection and everything looks ok from this end. Could you let us know what you were attempting to watch and the error you have received on the TiVo box please?

 

Kind regards

 


US Office Season 5 - Error 319

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Re: On demand problem

Hi arrgee1991,

 

Thanks for your post.

 

Error code 319 is a known issue I'm afraid. Our engineers are currently working on this issue and we are hopeful this will be resolved soon. My sincere apologies for the inconvenience this is causing. 

 

Many thanks

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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