since Christmas we have had
virgin contacted more times than I can remember customer service is most unhelpful we currently have a very substandard service but are expected to pay the full amount each month.
Next step is after being a loyal customer for about 25 years we shall take our custom to Sky.
Thanks for posting and I'm sorry to learn about the problems you've been experiencing since Christmas.
I can see that you've spoken to the team about this so I hope its been resolved for you now.
If you need help with anything else just let me know.
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