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On demand error

Folks everytime I try on demand I keep getting error 6161. Can anyone advise a fix or recommendations thanks
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Re: On demand error

Hi Roisinmccolgan1,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting this error when using On Demand.  I'll be happy to have a look at this for you.

I haven't been able to locate your account at the moment, I will request further details in a private message if that's ok?

Look for the  icon above.

Collette Smiley Happy

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