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julia2710
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On demand error 319

I've tried several times today to watch on demand without success. I just get error 319 and asked to try again, which I have done and still no luck. Getting annoyed now! Any idea how this can be sorted? Thanks

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arrgee1991
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Re: On demand error 319


julia2710 wrote:

I've tried several times today to watch on demand without success. I just get error 319 and asked to try again, which I have done and still no luck. Getting annoyed now! Any idea how this can be sorted? Thanks


It is an issue with the film/show you are trying to watch.  Call 150 and report a fault and tell them the show you are attempting to watch.  They should fix it up in about 48 hours or so.  

Not exactly on demand, I get faster turnaround with Love Film and snail mail.

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Forum Team
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Re: On demand error 319

Hi Julia2710

 

I'm sorry for the problems you're experiencing with your On Demand service at the moment, if you're still experiencing these issues is it with a certain channel or program?

 

I've located your account to take a closer look and we're not detecting anyt errors from our end, I hope that means that things are working as they should on your end? Man Happy

 

Look forward to hearing from you

Craig


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Chris-D
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Re: On demand error 319

If you are trying to access OnDemand HD then it is a national problem which they know about.

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