Check the service status for your area via the link under your username. If there is not an area fault, then call the faults department as your TV box may be having upstream signal issues.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
A warm welcome to the forum community
I'm sorry to hear that your Catch Up and On Demand aren't working for you. How are things looking today? If you're still having trouble with On Demand/Catch Up, let me know and I can help further.
If there's nothing listed for your area on our Service Status Page, tell me more about what's happening and I can help.
Keep me posted.
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