The On Demand service is now not working more than it is.
Every time my family and I settle down to watch something via On Demand we are presented with the 'On Demand is Unavailable 319' screen. I am getting so fed with Virgin.
You rent a movie and can't hear it, There are never any subtitles. My fiancé has Sky and 'Never' has any issues ... ever!
Yes ... I have used the mains to switch it off and still nothing works via On Demand. I have the full package and mobile telephones but I honestly believe it's amateur and not worth the huge cost anymore.