My grandmother has been with virgin for about 10 years and still has the old telewest box she only has the basic free view channels which she is happy with now her old remote has stopped working can she update her box and remote at not extra charge and still pay the same has she does now
Technology has moved on & all TV boxes now carry a subscription charge of some kind. VM no longer offer a "basic" box. The box you are likely to end up with can record 6 channels at once & access a whole plethora of On Demand content, all of which you have to pay at least £5 a month for even on "Player TV" which is VM's freeview equivalent.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile