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rosschris10
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Non return of box help

Hi there long story short

I have moved house can't get Virgin have to get horrible sky argh

My old landlord has gutted my old house and threw my TiVo box and standard jf box in skip. Not amused. So I am guessin as I can't return the equipment I will get charged which is understandable. Question. What do Virgin charge for non return on a TiVo box and a hd Std box.

Many thanks
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Forum Team (Retired) BenD_H
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Re: Non return of box help

Hi Rosschris10 Smiley Happy

 

Thank you for coming in and posting, it's great to see you again Smiley Happy I can understand your pain and we're really sad to see that we can't come with you Smiley Sad

 

I have seen in the past TiVo's being taken to a Collect Plus centre to be returned here

 

Keep in touch and take care.

 

Ben


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rosschris10
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Re: Non return of box help

Hi Ben thank you for the reply

Yeah I understand that my
Problem is I no longer have the boxes as I have moved. I was not aware I had to return the boxes after having them for 4 half years lol

I thought was like sky or a mobile phone when your contract runs out there yours. As I couldn't take Virgin with me I didn't pack them so left them in my old property thinking the new landlord would use them etc as the house was already cabled. Went back to the old house to get them after finding out I had to return them the landlord had gutted the place to more or less a shell and chucked everything in a skip even the boxes so I no longer have any to return

Just wondered what Virgin will charge me for 4 half year old boxes that I can't return 1x TiVo 1x normal hd
Box
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Forum Team (Retired) BenD_H
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Re: Non return of box help

Hi Rosschris10,

 

Thank you for the reply, my apologies on the oversight of the TiVo here. 

 

I have sent you a PM with some information to look over, you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and have a great day.
 
Ben


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rosschris10
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Re: Non return of box help

Thank you for your reply and don't apologise we are only human lol. Replied to your PM
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Forum Team (Retired) BenD_H
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Re: Non return of box help

Hi Rosschris10,

 

Many thanks for your comment, I am grateful!

 

I have replied to your PM and hope that you enjoy the rest of the evening Smiley Happy

 

Ben


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