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kezzidog
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No v6 box

I got the full house package and thought i got the v6 box. Got the tivo box and being fobbed off by vm via phone. Anyone else had this?
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Superuser
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Re: No v6 box

Existing customers swapping to a V6 is chargeable (£64.99 one-off cost if you have 200Mb Broadband, £94.99 if you are on any of the other tiers). The rental costs remain the same.

 

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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kezzidog
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Re: No v6 box

I did not have tv service with virgin and was cold called by virgin offering me the full house package. Got it sorted, got my v6 box had to pay £ 14.99 connection fee. It pays to really moan at retentions sometimes.

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Forum Team
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Re: No v6 box

Hi kezzidog, 

 

Thanks for your post and apologies to hear you were having an issue with your package Smiley Sad

 

I'm really glad to hear things are now resolved. If you have any further issues, come back and let us know.

 

Thanks,

Kath_F
Forum Team

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