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martinhunter100
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No sound with new Panasonic TV

Hi, I recently bought a PANASONIC VIERA TX-55CX680B Smart Ultra HD 4k 55" LED TV and can't get any sound when watching via my virgin V+ box. I have tried a new HDMI cable, tried all the 3 HDMI ports - no luck.

I do get sound when watching the Freeview and Netflix via the TV. Can anybody help please?

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Forum Team
Forum Team
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Re: No sound with new Panasonic TV

Hi martinhunter100,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that you're not getting sound through right now.  I'll be happy to help check this out with you.

 

I can see you have called in since, I hope all is working ok now for you.  If you are having any ongoing issues with sound or otherwise, let me know and  I can help.

 

Keep me posted Smiley Happy


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omendata
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Re: No sound with new Panasonic TV

You need to set the virgin cable box to output audio via hdmi

Cable box itself is set to output audio via component or digital audio instead of hdmi.

 

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martinhunter100
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Re: No sound with new Panasonic TV

Thanks for the reply

I willl try this later

I did get it working via scart cable - but picture is poor

I will let you know how I get on

 

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