My planned recordings dont have sound, just get a random crackle/snap noise every now and then.. Live tv works fine, plays sound no problem, just whats been recorded.. Im not using any external sound system just normal tv speakers. Any ideas???
Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.
I'd like to take a closer look at this from our end but I've not been able to accurately locate your account unfortunately. So that I can take a closer look, would you be able to respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.
Apologies again for the inconvenience you're experiencing, we'll talk soon.