Hi we have 3 virgin boxes, the oldest box (ie V Box) has suddenly stopped showing pictures and has no sound, although it still shows all the menus. Picture and sound on the other 2 boxes is fine. My husband called this morning and was advised to reboot (unplug) it and we had the signal re-sent but it made no difference. Is it maybe on the way out? Hubby says it has been a bit 'awkward' recently
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