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Helenb3
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No on demand

No on demand, blue heart flashing on box, ref code 1035. Have restarted box and done online test. Website advises to access help on TV bit same error code.

Cant get thru to a person on the phone, about to blow my tip!
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Forum Team
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Re: No on demand

Hello Helenb3,

 

Sorry to learn about the issues you're experiencing with your On Demand and I would like to welcome you to the community.

 

Because the heart light is flashing what I would like to is send one of the team out to take a look at it for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.

 

Talk to you soon

Rose
Forum Team


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