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Den2
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No on demand up channels

Virgin rebooted yesterday and since then I've lost on demand channels. I am on the m package-since yesterday I haven't got itv on demand, 4OD and 5 on demand. Help please!
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Forum Team
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Re: No on demand up channels

Hi Den2, 

 

Thanks for your post and apologies to hear you are having an issue accessing some of the On Demand content from certain channels. 

 

We're aware of this and it's been raised as a fault under reference: F004715829

 

Currently we're hoping to have things resolved by 7pm on 6th September however this date may change. 

 

You can keep up to date on this fault by visiting the Service Status page here: Service Status

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

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