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Registered: ‎16-05-2017
Message 1 of 3 (84 Views)

No longer have sky channels

I have recently moved house and been given a new box with the same contract however I am now missing channels that I had before eg sky / sky2 / MTV. Does anyone know why?
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Registered: ‎16-05-2017
Message 2 of 3 (123 Views)
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confirmed by Vconway4
‎17-05-2017 08:40

Re: No longer have sky channels

I had that when I moved recently. It was something to with them not setting the correct credit limit on the account. A quick phone call and it was easily sorted.

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Registered: ‎16-05-2017
Message 2 of 3 (124 Views)
Helpful Answer
confirmed by Vconway4
‎17-05-2017 08:40

Re: No longer have sky channels

I had that when I moved recently. It was something to with them not setting the correct credit limit on the account. A quick phone call and it was easily sorted.
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Registered: ‎04-07-2016
Message 3 of 3 (31 Views)

Re: No longer have sky channels

Hi Vconway4,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your channels.

 

I've located your account and I can see the team has already sorted this out for you. Let me know if there's anything else I can do for you.

 

All the best! Smiley Very Happy

 

Josh


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