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No catch up or on demand

We have lost catch up and on demand

Service status is good but no catch up

Message advises that Network cable is unplugged but I have checked and all ok

So no on demand or catch up - help please



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Re: No catch up or on demand

Hi Jelleyboy,

A warm welcome to our community Smiley Happy

I'm sorry to hear that your On Demand isn't working and that you're getting this Network Cable is Unplugged message.  I will be happy to help check this out for you.

I have had a look at your TiVo® remotely and all is showing online and signal levels are where they should be.  How are things looking today?  If you're still getting this error, please let me know and I can help further.

I'm here if you need me.

Collette Smiley Happy

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