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Matthews505
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No TV or Internet

Solid blue light flashing red light phone is working but no TV or Internet.
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Superuser
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Re: No TV or Internet

Have you tried the service status page to see if there are any known issues in your area?

https://my.virginmedia.com/faults/service-status

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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Forum Team
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Re: No TV or Internet

Hi Matthews505,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your services.

 

I've had a little peek at your account and I can see you've had a technician to sort this out for you. I hope everything is OK now but, if not, give me a shout and I'll take a look for you.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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