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legzakimbo
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No Picture on Bt Sports 1HD & Sky Sports HD

Having a few problems with no picture on some hd channels....the sd ones are fine and all the other hd channels are ok....just bt sports hd 1 and sky sports hd. No picture at all.

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praxis
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Re: virgin media btsport hd1

First thing to try is rebooting your box to see if that fixes the issue failing that call 150 from VM landline choose option for TV problems
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Forum Team
Forum Team
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Re: virgin media btsport hd1

Hi legzakimbo,

I want to pop by and welcome you to the community Smiley Happy

I'm sorry to hear that you're experiencing picture loss on some of your HD channels.  I'll be happy to help check this out for you.

I have carried out some checks and there is some signal faults present.  To get this fixed I will arrange for an engineer to call round for you.

All the details will be in a private message, look for the envelope icon above.

Collette Smiley Happy


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