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New today

Turned to and box off at mains and now the box says online and won't let me change channels or do anything please advice
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Re: New today

A warm welcome to the community Tess-51,


I'm sorry to hear that your TV service isn't working right now.  I'll be happy to help check this out for you.


I can see you have more than 1 box, can you please advise if all boxes are affected or just the one box?


Also is the issue still happening today?  If so let me know and I can help further.


I look forward to hearing from you.


Collette Smiley Happy



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