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carojuice
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New installation and channels

I had virgin installed this morning but currently only have the typical freeview channels available.  How long until all of my channels are there for me?

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Forum Team
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Re: New installation and channels

hi carojuice, 

 

Thanks for your post and Welcome to Virgin Media. It's great to have you in the family Smiley Happy

 

Usually it can take 24 hours for all your services to come online and update correctly. 

 

As it's been a few days since you posted, how are things looking? Are you enjoying the new services?

 

Let me know if you're still having problems. 

 

Thanks,

Kath_F
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