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Message 1 of 6 (122 Views)

New connection in a rental

I've just moved into a rented flat, where the landlord said Virgin tv was set up ready to go. I've connected my tv to the Virgin cable box coming out of the wall. The tv is saying there's no signal. I've never had cable before so I'm not sure how it all works. Is there something else I need to do? The box was recently painted over when the walls were done (including the metal screw end), I don't know if that would affect anything?

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Message 2 of 6 (182 Views)
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Re: New connection in a rental

Sorry if this sounds silly, but have you subscribed to a service or has the landlord...? Also the way you have worded it is that you have connected your cable from tv directly to the incoming box with no mention of a Tivo box. Is this the case....?

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Message 4 of 6 (166 Views)
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Re: New connection in a rental

Yes. A box with subscription is required.

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Message 5 of 6 (136 Views)
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Re: New connection in a rental

It requires a subscription AND a TiVO or V6 box provided directly by Virgin. Any boxes you see for sale are illegal & will not work. If your landlord is providing the service he will also have to contact Virgin to provision the box.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Message 2 of 6 (183 Views)
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confirmed by RG2064
Sunday

Re: New connection in a rental

Sorry if this sounds silly, but have you subscribed to a service or has the landlord...? Also the way you have worded it is that you have connected your cable from tv directly to the incoming box with no mention of a Tivo box. Is this the case....?
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Message 3 of 6 (114 Views)

Re: New connection in a rental

[ Edited ]

I was told cable tv was included, so I assume my landlord is subscribed. I haven't connected a Tivo box, there isn't one here, that I'm aware of. I assume that's the issue then, that for it to work it needs to go through a Tivo box?

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Message 4 of 6 (167 Views)
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Re: New connection in a rental

Yes. A box with subscription is required.
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Message 5 of 6 (137 Views)
Helpful Answer
confirmed by RG2064
Sunday

Re: New connection in a rental

It requires a subscription AND a TiVO or V6 box provided directly by Virgin. Any boxes you see for sale are illegal & will not work. If your landlord is providing the service he will also have to contact Virgin to provision the box.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Message 6 of 6 (66 Views)

Re: New connection in a rental

Thanks to both of you

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