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New V=HD box getting 3043 error on HD channels

I'm getting a 3043 error when trying to view HD channels on new V+HD box/Contract

Can someone help please!

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Re: New V=HD box getting 3043 error on HD channels

Hi sirussell, 


Thanks for your post and welcome to the Community. it's always great seeing new faces here. 


I'm sorry to hear about the issue you are having with your new V+ box. 


I've taken a look at the account and things are looking OK in terms of the signal and power levels on the box. Looking further into this I can see a number of errors affecting the box which we will need to get an engineer to take a look at for you. 


I have sent you a private message which you can find by clicking on the blue envelope to the top right side of this page. Once I have your reply I can then help further. 



Forum Team

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