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Traveller29
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New TV

My TV expired the other day so I had to buy a new one! Problem here is that my set top box only has a scart connection but the TV doesn't. Will Virgin change my box?

OK, I know there are scart to hdmi converters but the need for a power supply is a problem here.

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Superuser
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Re: New TV

They will post you a new box, I believe it's £19.99 but speak to retention's and see if you can get it for free as a long term customer, also make sure they activate the HD option on your account as it would be disabled as the old box didn't have it






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Forum Team
Forum Team
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Re: New TV

Hi Traveller29

 

I'm sorry to hear about your TV not working lately but good news about getting the new one!

 

As Danny has mentioned, give our team a call on1 50 from a Virgin line or 0345 454 1111 from any other and we'll see about getting you a new box to match your new TVMan Happy

 

I'd love to hear how you get on

Craig


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