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Lesley1987uk1
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Network availability (c130)

Hi I have the network availability message on my TV for the past week and a half and I can't seem to record anything on channel 4 as I don't have any TV listing

I've rebooted my box several times and still nothing. Anyone have any ideas please

Thank you
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Re: Network availability (c130)

Hi Lesley1987uk1

 

Welcome to the Virgin Media Community, I'm massively sorry to learn about the problems you're experiencing with your TV service at the moment and I'd like to do what I can to help!

 

I've been able to locate your account information and run some tests on the set top box for you, at the moment we're detecting some problems with the TiVo service and I can see that an engineers visit has been arranged, which is good news Man Happy.

 

I'd love to hear how the appointment goes, if you need any assistance moving forward you know where to find us!

 

Take care

Craig


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