Menu
Reply
  • 1
  • 0
  • 0
ste181977
Joining in
61 Views
Message 1 of 2
Flag for a moderator

Network availability c130 no Netflix

I can't access Netflix and at the top of my homepage it says network availability (c130) how can I fix this?

0 Kudos
Reply
  • 6.74K
  • 270
  • 489
Forum Team
Forum Team
27 Views
Message 2 of 2
Flag for a moderator

Re: Network availability c130 no Netflix

Hi ste181977,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your box.

 

I've run diagnostics on your equipment and I can see an issue with your downstream power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply