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Bantam1911
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Network Availabilty (C130)

Hi all,

I was on 50mg, Medium TV and Medium phone and decided due to price increase to cancel. Retention team managed to persuade me to stay with Virgin by upgrading me to vivid 200, No TV and all time calls and new hub 3. Ever since yesterday when I connected new hub and activated I get Network Availabilty (C130) on Tivo home screen and cannot watch catch up , is this because it says no tv on packages.

Thanks in advance

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Re: Network Availabilty (C130)

Hey Bantam1911

 

I'm really sorry to hear about the problems you're experiencing with your TV service lately, you won't be able to use the TV services without them on your account unfortunately.

 

It's likely you'll receive packaging to send the set top box back in the next few days.

 

Take care

Craig


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