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netflix123
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Netflix not working

Hi, 

Have been trying to log into Netflix via the virgin box for about 4 weeks now however have been unable to do so. 

Get the message that the login details are wrong but having signed on fine on other devices know that they are right.

Has anybody else come across this issue and had a fix?

Many Thanks

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Forum Team
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Re: Netflix not working

Hi netflix123,

 

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that you aren't able to log into Netflix via the TiVo® app.

 

I have been able to access your account via your Forum details and have sent your TiVo a new signal. Please reboot the TiVo (switching it off from the power for about 2 minutes, then power back on). Next, please make sure that Netflix is signed out of all your other devices. Now retry logging in on the TiVo app. 

 

If this still isn't working, please log onto your Netflix account and change the password then retry again on the TiVo.

 

Please let me know how you get on with this.

 

Many thanks.


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