Leanne3 wrote: How do I get a new to remote? Is it free?
Ring 150 (from a VM line) or 0345 454 1111 (from all other lines), get into the main menu and choose option 2 (faults) -> report a TV fault. It it asks to do a automated check on your TV service, let it, Once once you'll be put through to an agent. The replacement is free. Note: replacements aren't issued via the community.
- - - - - - Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.