Our deal runs out September and by looks they won't budge on new offer. And to top it off there is another price increase October which we will be paying over £75 a month for our package. Sky will be cheaper but virgin wins hands on with their fibre though.
It's great to see you joining us on the community and thanks for dropping by with your first post about the new deal options
I appreciate you felt that you were not being looked after as a customer and I am sorry that you felt this way at the time you posted to us
For security reasons, the best way to get a package reviewed and to look at the best deals we can offer you, then our Customer Services team available on 150/ 0345 454 1111/ or via Webchat are all available to help support you with this
I can see that you contacted our teams yesterday regarding this and that's great
Keep us posted on how this goes for you, and if you need anything else, just drop back with your post to us.
Dumped Virgin . Arrogant lot who take loyal customers for fools while trying to overcharge by £300 to £500 a year while offering "new customers " a lower rate . We Will be dumping both our mobiles at end of contract as well.