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Baileyart
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My cable which screws in the back of the v+ box comes out!

Every time I try to screw the cable into the back of the v+ box it comes out almost like it's cross threaded, but doesn't really seem to catch therefore keeps coming out, do I need a new box or can this part be replaced??

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Superuser
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Re: My cable which screws in the back of the v+ box comes out!

Engineers dont repair boxes, they just swap them out, so you will end up with a another refurb V+ box.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Forum Team
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Re: My cable which screws in the back of the v+ box comes out!

Hi Baileyart,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your V+ box.

 

I've had a peek at your account and I can see you've got a technician booked to take a look at this. Let me know how the appointment goes and give me a shout if you need anything.

 

All the best Smiley Very Happy

 

Josh


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Baileyart
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Re: My cable which screws in the back of the v+ box comes out!

Just had it replaced!
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Forum Team
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Re: My cable which screws in the back of the v+ box comes out!

Hey Baileyart

 

Thanks for taking the time to let us know about the appointment, I'm glad to hear that the engineer replaced the boxMan Happy

 

I hope everything has been well since the visit?

 

Take care

Craig


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