My Virgin box (not Tivo) requesting pin number as given by Virgin
I have a Tivo box on which I have set a pin and remember it. I have a second box (different from Tivo - Samsung make) and I recorded a program last night. However, when I try to access it, the box requests a pin. I've never set a pin for the unit. After locking the box it stated that Virgin had provided a pin. I have no recollection of a pin ever being provided. Can anyone assist in helping me figure out where the pin would be or how to reset it?