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Reemull
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My Virgin box (not Tivo) requesting pin number as given by Virgin

I have a Tivo box on which I have set a pin and remember it.  I have a second box (different from Tivo - Samsung make) and I recorded a program last night.  However, when I try to access it, the box requests a pin.  I've never set a pin for the unit.  After locking the box it stated that Virgin had provided a pin.  I have no recollection of a pin ever being provided.  Can anyone assist in helping me figure out where the pin would be or how to reset it?

Thanks 

Roy

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Forum Team
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Re: My Virgin box (not Tivo) requesting pin number as given by Virgin

Hello Reemull,

 

Thanks for posting.

 

All the boxes have a pin by default, I have added a link here which gives you more information regarding what the default pin is unless you have changed it yourself.

 

Please let me know if you need help with anything else.

 

Kind regards

Rose
Forum Team


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Reemull
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Re: My Virgin box (not Tivo) requesting pin number as given by Virgin

Thanks very much.  That worked

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