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rob1969
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My Vbox HD is stuck in standby, there is just a small red light on

 My Vbox HD is stuck in standby, there is just a small red light on the front. I have unplugged it from the mains and left it over night with the viewing card out but it still wont come out of standby.

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Re: My Vbox HD is stuck in standby, there is just a small red light on

Hi rob1969,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear that your box won't come out of standby.  I'll be happy to help out.

 

I can see you have an engineer appointment booked to get this fixed which is great to see.  It would be awesome if you could let me know how you get on after our engineer visits.  Smiley Happy

 

Please keep me posted and I'm here to help if you need me.

 

All the best.


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rob1969
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Re: My Vbox HD is stuck in standby, there is just a small red light on

Engineer came out and fitted a replacement box. Professional, friendly and very helpful - great customer service. Thanks
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Re: My Vbox HD is stuck in standby, there is just a small red light on

Hi rob1969,

 

Thank you for getting back to us to let us know about your V box fault. I'm glad to hear that the engineer was able to get this sorted out for you.

 

Don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Let us know if you have any further queries.

 

Hope you have a great weekend! Smiley Happy

 

 

 

 

 


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